Privacy Policy
1. Introduction
Welcome to uenex (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our site. By using the Website, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party providers)
2.2 Non‑Personal Information
We also collect data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the site
- Referral URLs
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected]
- Improving the Website’s functionality and user experience
- Personalising marketing communications, if you have opted in
- Complying with legal obligations and preventing fraud
4. Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service providers that perform order fulfilment, payment processing, or email delivery
- Legal authorities when required by law or to protect our rights
- Business partners, only when necessary to provide requested services
All third parties are contractually obligated to protect your data and use it only for the purposes we specify.
5. Data Security
We implement reasonable technical and organisational measures to safeguard your information, including SSL encryption for data transmission and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected] or call +1 (725) 237-7155.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and remember your preferences. You can manage cookie settings through your browser preferences.
8. Links to Third‑Party Sites
The Website may contain links to external sites that are not operated by uenex. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us for removal.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after revisions constitutes acceptance of the updated terms.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (725) 237-7155
Address: 2360 West 20th Boulevard, Las Vegas, Nevada 89143, United States